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Refund Policy 

Last modified: 01/04/2021

Introduction


“Kokusai Supply”
 is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Kokusai Supply and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 14 days of the original purchase date.


Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@kokusaisupply.com
  2. Request of refund must be made within 14 days of the original purchase date
  3. Hard goods must be returned to Kokusai Supply immediately, according to the instructions you will receive once contacting info@kokusaisupply.com as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Kokusai Supply sole, reasonable discretion.
 

Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on kokusaisupply.com
 
  • currently no items
 

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@kokusaisupply.com
  2. Request of refund must be made within 14 days of the original purchase date
 


Kokusai Supply
is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Kokusai Supply at info@kokusaisupply.com for any questions related to our policy, or simply to let us know how we can help. 

JML株式会社
東区筥松3丁目22-19, 福岡市
福岡県, Japan 812-0061
info@kokusaisupply.com
kokusaisupply.com